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Case study

Gilgandra Community Portal: Informing a green space strategy

Client
Gilgandra Shire Council & Better Cities Group
Project
Gilgandra Community Portal
  • understand
  • Community development/resilience
Brick entry gates and timber arch at Coo-ee March Memorial Park in Gilgandra

The challenge

Gilgandra Shire Council needed to engage residents across a large rural area to inform its Green Space Strategy. With communities geographically dispersed and many residents unable to attend traditional consultation events, Council needed an accessible way to capture local knowledge, experiences and priorities for parks and public spaces.

Our solution

One Engage designed and delivered an interactive online engagement portal that enabled residents to participate at a time and place that suited them.

The platform combined interactive mapping, location-based feedback tools, public comment summaries and private response options, creating a transparent and inclusive way for community members to share their views.

The outcome

The portal increased access to participation and generated high-quality, place-based insights to inform the Green Space Strategy. By removing barriers to engagement, Council gained a deeper understanding of how residents use, value and imagine the future of their parks and open spaces.

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The work, up close.

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